Description:

“The purpose of any business is to create and maintain clients.”
Peter Drucker

“And to ensure that you make money from keeping the client happy.”
John Egan

Nowadays, everyone has to “sell” and create value for the company regardless of their job description. In a changing world, where profitability, efficiency, competitiveness, and sustainability of results assume a new relevance, the commercial role takes on a crucial importance for the companies.

The Customer loyalty and maximization of his value in the long-term, setting control metrics and measuring the commercial activity, exhaustive preparation of sales through Consumer and Market knowledge allied with a thorough and accurate diagnosis of everything concerning sales, assumes a unique relevance to the organizations trying to be competitive.

PGV counts on the CATÓLICA-LISBON Executive Education teaching staff as well as with the valuable contribution of experienced professionals in the commercial domain, delivering a solid and coherent articulation between theoretical knowledge and systematization of practical experience.

Who is it aimed for:

  • All staff who whish to maximize the company's commercial action and/or having commercial responsibility in their organization;
  • Corporate Managers whishing to implement a management-oriented philosophy for the customers and the market.

Testimonials:

PGV_LeonelGaspar
Leonel Gaspar
Direção de Coordenação Empresas Sul, Banco Santader Totta, S.A.
Programa de Gestão Comercial e de Vendas

Attending the Commercial and Sales Management Program, on its 1st edition, was rather rewarding for me. From the program structure, particularly adapted to the real world and the needs of the staff of commercial area, to the qualified and expert teaching staff as well as all the logistic and the course organization, the whole initiative was, in my regard, very positive. I would like to emphasize the way all themes were handled, taking into account the current social and economic context in which the companies strive and their new challenges. It was also important the integration and relevance given to the market new trends and consumer behavior. The dynamic and constant search for participants' interaction was also significant. For all these reasons, I believe that the PGV program is a reference for those wishing to develop and acquire new insights in the Commercial Area.

See below what the program coordinators and participants say about this program:

 

Key Takeaways:

Developing an integrated view of the sales' role and its challenges in a competitive context.

Combining the qualitative analysis of  commercial phenomenon with the quantitative component of  Commercial Management, crucial for decision-making.

Allowing an integrated view of communication with customers, process and team management, as well as planning and evaluation of the results of commercial activity.

Contacts

EXECUTIVE EDUCATION - OPEN PROGRAMS

Patrícia Rodrigues

More Information

14th edition*: starts on October 24th, 2022

*Applications open until October 17th, 2022
 
This program will be taught in Portuguese.

Classes: Mondays and Tuesdays, from 5 p.m. to 8:30 p.m.

Duration: 3 months | total of 74.5 hours