Theme 1: Fundamentals of Negotiation - 7,5h
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Preparing and Planning a Negotiation
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Division of the Negotiation Cake (Distributive Strategies)
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Increasing the Negotiation Cake (Integrative Strategies)
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Theme 2: Negotiating with Reason and Emotion - 7,5h
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Biases of Reason and Emotion
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Ethics, Lies, and Negotiation
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Using Emotions to Better Negotiate
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Theme 3: Overcoming Obstacles and Difficulties in Negotiation - 7,5h
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Negotiating with Difficult People and in Situations of Weakness
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Fundamental Principles of Persuasion
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Influence Strategies in Negotiation
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Theme 4: Managing and Solving Conflicts - 7,5h
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Three Options to Deal with Conflicts: Power, Rights, and Interests
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Conflicts between Associates, Teams, and Departments
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Alternative Resolution of Lawsuits by Mediation and Arbitrage
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Theme 5: Negotiation Situations of High Complexity - 7,5h
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Auctions, Coalitions, and Negotiations
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Government, Cultures, and other Complications
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Faculty: