FAQs

keyboard_arrow_up I am interested in a specific workshop. How do I sign up?

You will have to purchase 1 learning token (section ‘Token Purchase’), and make the corresponding payment. After this, you will receive confirmation from the Online Academies team that you have a token to redeem, which you will be able to do on the learning platform (Canvas), in the specific section designed for this purpose. The registration is only finalized after receiving confirmation from the Online Academies team.

keyboard_arrow_up I bought a learning token for the Online Academy ‘Digital Marketing’, but I want to register for another workshop. How do I do this?

Learning tokens are not tied to a specific Online Academy. Tokens can be redeemed for any workshop, from any Online Academy.

keyboard_arrow_up I signed up for a workshop, and I've already received confirmation, but I won't be able to participate in it. How can I recover my learning token?

You can cancel your registration in a workshop up to 10 days before the workshop begins, recovering the token that you had used. The learning token will not be returned if the cancellation is requested after this period.

(the FAQ section above is continuously being updated, and may be subject change)